Tuesday, October 28, 2008

take your lumps like a man, joe.

This is not overt PR, but Joe Biden's sometimes contentious interview with WFTV's Barbara West is an example of good journalism, if you ask me.

We in the PR profession work almost daily with the media. It is often an amicable, professional relationship, but not too cozy. After all, the media have a job to do and the minute you take them for granted, they'll go after you, like in this interview:

The Obama and Biden camps were upset in the aftermath and have since told WFTV they're taking their toys and going home. Though probably only a footnote in this election, it's a misstep from an otherwise agile, nearly-flawless campaign for Obama.

Verdict: BAD PR
While my support in this election is for Obama, I'm a bigger supporter of journalists who don't let their subjects off with softballs (I'm talking to you, Sean Hannity and Keith Olbermann). Props to Barbara West for not letting Joe Biden off the hook so easily. But also, props to Biden for effectively clarifying the positions of he and Obama. But his performance is muted when you and your allies spend too much time working the refs than focusing on the next play.

Boycoting WFTV is a mistake. You earn more respect from voters when you face tough questions.

Don't believe me? Look at Sarah Palin's favorables and tell me I'm wrong.

Thursday, October 23, 2008

athletes say/do the darnedest things.

You can always count on athletes for saying or doing something stupid. So how do you put the genie back in the bottle? Ask the Kansas City Chiefs Larry Johnson. From ESPN.com:

Johnson will not play for second straight; Thigpen to start at QB

KANSAS CITY, Mo. -- Saying he was "kind of disgusted with myself," a nervous-looking Larry Johnson apologized Wednesday for behavior that has led to an NFL investigation and to his benching for a second straight week.

"I want to start off saying I apologize to the Hunt family, my family, first and foremost, the fans, teammates, coaches and players," Kansas City's two-time Pro Bowl running back said.

"This is the first time in my life I actually had to stand up, I mean actually woke up and kind of be disgusted with myself and disgusted as far as the way my life and my career is heading right now."

Johnson did not play last week against Tennessee as punishment for violating team rules. Since then, it's been disclosed that police and the NFL are investigating a report that Johnson spat several times on a woman at a Kansas City nightclub.
Read more.

Verdict: UGLY PR
Athletes, celebrities and public personalities often say or do dumb things that land them in hot water. It happens to all of us, really, but not only a fraction of us and our actions become fodder for op-ed pieces, fantasy dork blogs and gossip rags. And when that happens, as it did for Larry Johnson, you've got to schedule a public mea culpa to get yourself out of the public's doghouse.

It usually works (Hugh Grant, for example), but sometimes it doesn't (Terrell Owens, Pac Man Jones, etc.). I suspect it'll work for Johnson because, unlike T.O. and Pac Man, he's well liked and doesn't have a history of being a jackass.

Wednesday, October 22, 2008

uva's "social norming" is good pr.

I found this article at NPR.org:

University Uses 'Social Norming' To Curb Drinking
by Brenda Wilson

At colleges across the United States, the number of alcohol-related deaths is on the rise. But at the University of Virginia in Charlottesville, no student has died from intoxication or an accident linked to drinking since 1998.

What's UVA's secret? It's called "social norming," and relies on peer counseling, social events and solid information to challenge misperceptions students have about drinking.

Robert Waynefield, now a UVA graduate student, says that when he first arrived on campus at age 18, he figured he had to drink if he wanted to fit in, even though the legal drinking age is 21.

Read more.

Verdict: GOOD PR
Whether this concept originated in a student affairs office, communications office or an RA's office doesn't matter. It's a smart, proactive move on the part of the university. The good PR is not the fact that NPR did a story on it. The good PR is the fact that UVA is doing it and results show it's successful.

Tuesday, October 21, 2008

bad pr for mayor daley.

When does a PR firm need good PR? Right about now. From the Chicago Tribune:

Aldermen bash city's spending of millions on public relations
Millions on salaries, more on PR firms

By Dan Mihalopoulos | Chicago Tribune reporter

In the first day of City Council hearings on Mayor Richard Daley's 2009 budget proposal, several aldermen questioned why the administration spends millions of dollars to get out its message to the public.

The aldermen on Monday cited a recent Tribune article detailing how City Hall spends $4.7 million on salaries for more than 50 public information officials and has paid millions of dollars more to public relations firms.

Ald. Michael Zalewski (23rd) noted that the city is laying off almost 1,000 laborers, tree trimmers and other employees to plug a $469 million budget deficit.
Read more.

While I do not feel it is inherently wrong for government agencies to employ public relations professionals, I will admit $4 million (and 50 public information professionals) over four years seems a bit excessive.

We're right back where I was earlier: PR in and of itself is not the bad guy. But in the face of a ballooning budget and sagging economy, a high-priced PR firm will not win when it's up against layoffs and elimination of other programs for citizens.

I may be on the side of public relations as a good thing, but not when it's getting fat off the taxpayers.

That, my friends, is BAD PR!

harrah's is laughlin's h.e.r.o.

Good PR for Harrah's Entertainment, by way of the Mohave Daily News:

Clinic gains $50,000 via Harrah's Foundation

LAUGHLIN - The Harrah's Foundation recently granted $50,000 to the River Cities Community Clinic in support of the facility's program to provide health care to underserved residents in the Tri-state area. The grant will primarily fund expenses incurred from uninsured patients.

In May, the Harrah's Laughlin H.E.R.O. program donated $10,000 to the River Cities Community Clinic adding to its initial donation of $21,000 made in late 2006. These funds were earmarked to assist the clinic with its daily operating expenses.

Read more.

Why is this good PR? It lets the world know what Harrah's is doing in the community. The donation was a good move for the company and better for the Laughlin community.

what pr is NOT.

Since I'm getting this blog rebooted, we should start with one basic rule:
What Public Relations is NOT

Too often, people think PR is simply media relations, or just news releases, or press conferences, etc. While those are elements of public relations, they don't even begin to scratch the surface. Before we further define public relations, how about a primer on what it isn't.

Public relations, first and foremost, is not "spin."
Not in my book, at least. Spin is a pejorative that implies dishonesty or misdirection from the issue at hand. Wrong.

Public relations is not hiding the facts.
If anything, good, ethical PR is exactly the opposite. And there are more ethical PR practitioners out there than people want to admit.

Bottom line: Public relations is controlling the flow of information and communication between an organization and its respective audiences (or publics). It is talking as well as listening.

That's a simple definition, and definitely not spin.

More to come.

coming back hard again.

I think it's time to awaken the sleeping giant.